Service Center

Maintenance, Upgrades and Refurbishment

Check this page often to stay informed of new services, releases, and updates for Athena GTX products.

February 2018

Athena Device Management Suite (ADMS)
Athena GTX released a completely new, FDA-cleared software platform encompassing all Athena products for use with Windows 7, 8, 8.1, 10, Apple iOS, and Android operating systems!

Upgrading to ADMS™ (Athena Device Management Suite) software will also significantly enhance the capability of the WVSM with features such as:

  • the ability to share near-real-time patient data from remote locations
  • new patient data management tools
  • increased cybersecurity and encryption
  • improved multi-system compatibility with Android, Windows PC, and iOS platforms

ADMS provides many more options for local and remote networking, configurations, and means of communication; all of which can be easily customized based on use-scenario and user preferences.

Please click here to submit your contact information for further details. A member of our support team will reach out to you personally.

January 2018

WVSM Refurbishment Program
Athena is offering a low-cost manufacturer’s refurbishment program for all existing WVSM customers including out-of-warranty devices. This upgrade will include:

  • ADMS software upgrade
  • damage assessment
  • new lithium-ion battery
  • recalibration and end-of-line testing
  • WVSM firmware update – new encryption protocols
  • renewed two-year warranty

Some WVSM devices have been in the field for an extended period of time. Although service life has consistently exceeded expectations well beyond the initial warranty, this program is intended to keep the WVSMs operating at full capacity!

WVSM owners can schedule complete or partial (cycling a few units at a time) refurbishment of inventory, if necessary.

Please click here to submit your contact information for further details. A member of our support team will reach out to you personally.